NSPL Facilities/ Estates Manager is one of the sub-functions of IT Operations Management below Service Operation process group of IT Service Management (ITSM) framework. This function is efficient for maintaining the physical environment, for example, data centres, computer rooms, cooling, power supply etc. In some cases, the Facilities Manager also manages the third-party contracts where many of this maintenance works are outsourced to third parties. Facilities Manager also carries out large-scale consolidation projects, such as server consolidation, data centre consolidation etc. This function manages closely with IT Operations Control and also manages the physical access as part of the Access Management Process.