To manage such a significant and different scope, NSPL software and its user-configurable features will agree on you to:
- Quickly generate customer surveys based on the service received and outcome.
- Obtain client satisfaction rating based on the introduction of new services
- Obtain feedback from customers relating to complaints and compliments
- Allow customers, via the NSPL web portal, to seek guidance from HR related to any feature of their role.
- Identify the knowledge gap in the use of technology and services by clients.
- Increase the professionalism of the team within the IT organization
- Generate interactive real-time graphical dashboards and reports on HR associated activities and outcomes