Per Incident Server Support
Our NSPL support will fix your server issue. When you need something done on your server on a per-incident basis, we are the right choice for you.
Need expert support for one particular incident?
If you need one-time support for your datacentre infrastructures such as server, storage, and networking equipment then this is the right plan for you. Our Per Incident Datacenter Server and Storage is designed for customers who need support on a per-incident basis.
This plan covers the problems that can generally be resolved within an hour after the ticket is raised. Below are some of the problems that are covered by this plan.
Per incident server support plans include
Initial Server Setup and Optimization
Let NSPL expert support engineers set up your server and optimize it for ultimate performance.
Server Security Patches And Updates
NSPL ensures that your server is fully up to date with applied patches and upgrades, removing the daunting effect that these operations can have on the user.
Emergency server maintenance:
NSPL onsite certified technical support, saving you the trouble of hiring and retaining a capable IT server administrator.
An effective server upgrade is crucial to improving the productivity of your business.
Our NSPL IT support recover service tag, license, UEFI configuration, and the system configuration data after replacing the system.
Troubleshooting of server issues
Let our NSPL Experts analyze your network infrastructure and cabling, IP address issues, DNS server errors, default gateway address, misconfigured IP Subnet masking, other having, and other issues, NSPL provides a team of experts to help eliminate any issues.
Server Repair AND LTO Tape Library Repair Service
With a combined experience in enterprise tape drive and tape library repair, our server repair and LTO repair solutions set the benchmark for backup and server, storage repair, and testing.
Also Apart from Server repair and LTO repair, we do Enterprise HDD repair, RAID Controller Repair, Cache Battery Repair & Data Recovery.
Server performance optimization
Performance optimization includes Switch, High-Performance Power to Server, Disable DOS 8.3 Short File Names, Check for CPU or RAM Consuming Processes, Scan for Malware, Check Network Speeds, Update Relevant Drivers, Check for Signs of Attack, enable caching and fix server to optimize and speed up the server by more than 25%
Service Configuration And Optimization
Do you need a custom Nginx configuration? We provide custom installation, configuration, and service optimization.
Server Hardening And Server Security Audit
We will examine and evaluate your server for any weakness and security holes, then secure your server operating environment.
Vulnerability identification and resolution
Contact us if you need to scan and protect your server and websites against known malware, viruses, trojans, and other vulnerabilities.
Firewall Configuration And Management
We will install, configure and manage your server firewall so it can be your very own “great wall of China”. A firewall can help you effectively block attacks before they reach your services.
DNS Configuration And Management
Let us configure and manage your DNS server/s along with your respective domain zone files.
Custom software installation/updates
We will try to install any third-party software/scripts on your server for you.
Didn't find the service you need? Looking for another support feature? Feel free to drop us a line. We are available 24/7 and will respond immediately.
For Break / Fix and Per-incident support Services, Submit us a ticket and experience our ultra-fast support with less than 5 minutes average response time.
Send us mail firstname.lastname@example.org Call / Whatsapp: 9620504446 Mon- Fri Time: 9:30 AM To 6:30 PM
Support services are online 24/7 and ready to provide any kind of assistance or information.
How it works
Let our team of experienced admins solve your server problems.
1. Contact us
Have a problem with your server and don’t know how to solve it? Contact us by initiating sending us mail email@example.com Call / Whatsapp: 9620504446
2. Quote & Order
As soon as we have the needed information about your server and the scope of the problem, we will provide you with a quote for our services after which you can make an order.
3. Work & Outcome
Our engineers will work on your problem until a resolution is found. A follow-up will be made to provide you with information about the results.