Expert Quick DBA Support on speed dial.
1. Contact Us
Call 9845451006 during business hours,
email: firstname.lastname@example.org, or submit the online request form. We will get back to you as soon as we can.
2. Tell Us How We Can Help
Get on the phone with expert DBAs to understand your situation, problem, or task.
3. Statement of Work
We provide you a Statement of Work (SOW), typically a one-page document outlining the scope, deliverables, estimated effort, and cost. You execute/sign the SOW.
4. We Get Started
You provide our DBAs remote connection details/credentials to do on-site engagements when scheduled, and expenses billed. Our Virtual-DBAs login and get to work.
Support Services We Provide!
There is no all-encompassing list of services; usually, it depends on your unique situation or the emergency nature. Below is a brief list of the types of things we are typically asked to do, but feel free to surprise us:
Remote Database Management Service Plans
You define the roles and responsibilities of your Remote DBA
24×7 On-call Support
Access to Virtual-DBA Client Web Portal for Case Tracking
Primary DBA assigned for each supported platform
Need expert or additional resources?
It contains all features of the “Basic Plan.”
24×7 Monitoring & DBA Support
System resources and availability metrics “System Heartbeat.”
Automated Connectivity Monitoring verified to XTIVIA Virtual-DBA servers
Want expert attention 24×7?
Define the DBA services you require
Choose your support windows as needed
Define the roles and responsibilities for your Remote DBA
Schedule the monitoring needed for your business