Advantage of Smart Hand
Organize Smart Hands to work with your Level 2 support team rather than sending specialists out to the field on trips that are both times consuming and expensive.
Smart Hands are offered on-demand in every major metropolitan area and even many remote regions. Enable your Level 2 support to instantly dispatch a technician so that you can determine cases in hours or days, not weeks.
The NSPL Portal platform facilitates a seamless communication experience between all of the essential parties in resolving support cases. The portal acts as a single point of contact among technicians, vendors, and clients to share related information and training materials to ensure all contributors are up to speed.